Business process automation for SMEs

Reduce repetitive work with an automation pilot for a clearly defined business process. We identify inputs, owners and controls, then check whether the solution is worth expanding.

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Which process needs attention?

Manually classified requests, information copied between tools and responses drafted from scratch are possible starting points. Together we choose a repetitive task and assess which parts can be automated safely.

An illustrative workflow: receive an enquiry, classify its topic, find the relevant documentation and prepare a draft. A person reviews it before sending. This describes a possible solution, not measured client results.

Pilot deliverables

• A map of the current process, exceptions and responsibilities.
• A review of the tools and authorised data available for integration.
• Implementation of the agreed workflow with appropriate human review.
• Tests using authorised examples, error records and acceptance criteria.
• Operating documentation, limitations and a decision on the next phase.

Measure before expanding

We agree what to evaluate before building: processing time, manual corrections, classification errors or requests handled within scope. Results are compared with the existing process. Savings are not promised without measuring your case.

Access and responsibility

Permissions and sensitive data are reviewed before connecting systems. The workflow must support stopping and handing exceptions to a person. Sending messages, changing records and consequential decisions require agreed controls.

Scope and pricing

The proposal specifies the process, integrations, deliverables, tests and operating costs. Price and schedule depend on that scope. The free initial 30-minute assessment explores your starting point; appointments require confirmation.

Tell us about a repetitive task

Describe the tools you use, the information received and the outcome you need. Do not include sensitive information or third-party documents. Use the form below to request an assessment.